Privacy Policy

Last Updated: 2 July 2026

1. Introduction

Serene Sleep Academy Pty Ltd ("Company", "we", "our", or "us") operates the website at forestorganicil.world (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. Your use of our Site signifies your acceptance of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

  • Submit the contact form on our Site
  • Sign up for our newsletter or communications
  • Complete our sleep-style assessment quiz
  • Communicate with us via email or phone

This information may include your name, email address, phone number, postal address, and any message content you provide.

2.2 Information Collected Automatically

When you visit our Site, we automatically collect certain information through cookies and similar tracking technologies:

  • IP address and browser type
  • Pages visited and time spent on each page
  • Referring website or search query
  • Device information and operating system
  • Approximate geographic location (city/region level)

3. How We Use Your Information

We use collected information for the following purposes:

  • Responding to your inquiries and providing customer support
  • Delivering the content and services you request
  • Improving and personalizing your Site experience
  • Analysing Site usage and performance
  • Sending promotional communications (only with your consent)
  • Complying with legal obligations
  • Preventing fraud and ensuring Site security

4. Legal Basis for Processing (GDPR Compliance)

Under GDPR and Australian Privacy Act principles, we process personal data based on:

  • Consent: You have explicitly consented to processing
  • Contract: Processing is necessary to fulfil contractual obligations
  • Legal Obligation: Processing is required by law
  • Legitimate Interest: Processing serves our legitimate business interests that do not override your privacy rights

5. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

  • Service Providers: Hosting providers, email services, and analytics platforms that process data on our behalf under data processing agreements
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfer: In the event of merger, acquisition, or sale of assets

6. Cookies and Tracking Technologies

We use cookies to enhance your experience. This includes:

  • Essential Cookies: Required for Site functionality
  • Preference Cookies: Remember your settings and preferences
  • Analytics Cookies: Help us understand how you use our Site
  • Marketing Cookies: Used to display relevant advertising (only with consent)

Most browsers allow you to control cookies through their settings. However, disabling cookies may affect Site functionality.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request corrections to inaccurate data
  • Deletion: Request deletion of your data (right to be forgotten)
  • Restriction: Request limitation on how we use your data
  • Portability: Receive your data in a portable format
  • Opt-Out: Unsubscribe from marketing communications at any time

To exercise these rights, contact us at info@forestorganicil.world.

8. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security audits.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law. Typically:

  • Contact form submissions: 12 months
  • Newsletter subscribers: Until unsubscribe
  • Analytics data: 13 months
  • Cookies: As specified in our Cookie Policy

10. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review their privacy policies before providing any information.

11. Children's Privacy

Our Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that a child has provided information, we will delete it promptly.

12. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than Australia. These countries may have different data protection laws. By using our Site, you consent to such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site following changes constitutes your acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Serene Sleep Academy Pty Ltd
47 Relaxation Lane
Byron Bay, NSW 2481
Australia
Email: info@forestorganicil.world
Phone: +61 2 5555 0147